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Risk & rules

SOC 2, HIPAA, state privacy law and vendor liability caps, from primary sources. Information for buyers, not legal advice.

Risk & rules

The Real Cost of a Failed Automation Is the Unwinding

The expensive failure is not the one that stops. It is the one that keeps running, keeps reporting success, and keeps writing wrong…

SEP 25
9 min
Risk & rules

When Your Automation Vendor Is Breached: Who Notifies Who

When the platform holding your CRM records is the one that gets breached, your customers still hear it from you, not from the…

SEP 11
12 min
Risk & rules

Data Residency for Automation Tools: What Vendors Publish

Zapier stores in the US with no EU option, Make lets you pick the country, n8n Cloud is EU-only and Power Automate offers…

SEP 10
10 min
Risk & rules

What Automation Platforms Let You Take With You

Zapier, Make, n8n and Power Automate all publish what you can export and how long they keep your run history. Here is what their…

SEP 09
8 min
Risk & rules

Does the EU AI Act Reach Your US Company?

A US company with no European office can still fall under the EU AI Act, because Article 2 turns on where your system's output is…

SEP 09
9 min
Risk & rules

Who Is Liable When Your Automation Makes a Mistake

Published terms from OpenAI, Zapier, Make and UiPath disclaim warranties and exclude lost profits, lost data and business…

SEP 02
9 min
Risk & rules

HIPAA and Automation Tools: What a BAA Really Does

You need a signed business associate agreement before an automation vendor touches protected health information, and encryption or…

AUG 28
8 min
Risk & rules

Customer Data and AI Agents: US Rules That Apply

No single US law governs running customer data through an AI agent. What applies is a stack: FTC Act Section 5, the state privacy…

AUG 25
9 min
Risk & rules

SOC 2 Reports: What They Tell an Automation Buyer

A SOC 2 report says what one CPA firm found when it examined a vendor's controls, in a scope the vendor chose, over a window that…

AUG 18
8 min