The Bot Desk covers the software that does work while nobody is watching: workflow automation, robotic process automation, and the newer generation of AI agents. It is written for the person who has to pick one, pay for it, and then explain the invoice.
This category is sold on demos, and the demo always works. What the demo never shows is the meter underneath — that one platform charges per step, another per whole run, a third in credits at a rate it no longer publishes. The same job can cost several times more on one platform than another for no reason a demo would reveal.
So this site does the boring half: reads the pricing page, reads the licence, reads the limitation of liability clause, and writes down what it found, with the date.
Every price carries the date it was checked. Not "as of this writing" — an actual month, against the vendor's own page, with the link.
We never say we tested something. There is no lab here. When an article describes how a product behaves, it cites that product's documentation. Anyone can claim to have run a benchmark; almost nobody has.
No invented statistics. If a number appears, its primary source is linked. If we could not verify a number, the article says so — the absence is often the more useful finding. Several vendors in this space have quietly stopped publishing hard figures, and that is worth knowing before you plan a budget around them.
We say when it is a tie. Two tools are often close enough that the choice does not matter. An article where everything is remarkable helps nobody decide.
Compliance is not a product feature. We never write that a tool "is HIPAA compliant" or "is SOC 2 compliant". Compliance describes how an organisation uses a tool, not the tool itself. Getting that backwards is the most expensive mistake buyers make in this category.
The Bot Desk is published by Ángel Ruiz Puertas, an independent publisher based in Badalona, Spain. It is a one-person operation, not a media group, and it says so rather than hiding behind an editorial "we" that implies a newsroom. Full ownership details are on the legal notice.
Being based in Europe and writing for a United States audience has one consequence worth declaring: the articles on SOC 2, HIPAA and state privacy law are built strictly from primary sources — the AICPA, the Department of Health and Human Services, the FTC, state Attorneys General — and they are information, never advice.
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Prices move and terms change. If something here is out of date or wrong, write to hello@thebotdesk.com and it gets fixed on the page.